Frequently Asked Questions

Not every road in Namibia requires four-wheel drive, but a high-clearance 4x4 is highly recommended for a self-drive holiday. Many of Namibia’s attractions are reached via gravel roads, sand, rough tracks and remote areas. A 4x4 gives you greater comfort, clearance and flexibility, particularly when travelling beyond the main tourist routes.

The minimum driver age is 23 years. Drivers must have held a valid driver’s licence for at least one year. Additional charges apply to drivers under 25 or over 65 years of age.

Yes. Foreign renters must present their valid original driver’s licence together with a valid International Driving Permit (IDP). Copies or photographs of licences are not accepted.

Yes. Additional drivers may be added to the rental agreement for a once-off fee of N$280 per driver. Every driver must meet the licence and age requirements and must be registered on the rental agreement before driving the vehicle.

Go Rent offers three insurance options. Basic Cover is N$230 per day with a N$45,000 excess/deposit. Extended Cover is N$362 per day with a N$30,000 excess/deposit. Premium Cover is N$546 per day and provides zero excess on covered claims. Insurance exclusions and rental conditions still apply to all options.

Yes. Optional Windscreen & Tyre Cover is available for N$184 per day and covers one tyre and one windscreen per rental, subject to the rental terms and conditions. Rims are excluded.

Camping equipment is not automatically covered by the vehicle insurance. Optional Camping Equipment Damage/Loss Cover is available for N$103.50 per day, subject to the applicable terms and exclusions.

Our camping vehicles are prepared for independent travel in Namibia and include the essential camping equipment required for your journey. Depending on your booking, vehicles can be configured for 1–2 people or 3–4 people. Your quotation will clearly show the vehicle and camping configuration supplied.

Go Rent contractual limits are a maximum of 60 km/h in towns, 80 km/h on gravel roads, 110 km/h on national tar roads and 40 km/h in national parks. Vehicles are GPS monitored. These limits form part of the rental and insurance conditions.

Yes, cross-border travel may be permitted with prior written approval from Go Rent. Cross-border documentation, fees and additional deposits may apply depending on the country and your planned itinerary. Always advise us of your complete route before departure.

Some cross-border routes have restrictions and require prior approval. Zimbabwe travel is limited to approved destinations and other countries may require special permission. Send us your proposed itinerary before booking so we can confirm whether the route is permitted.

Yes. Certain remote, extreme or off-road areas are restricted or require written permission. These include selected routes in Namibia and Botswana, beaches, dunes and unmarked off-road tracks. Always discuss adventurous or remote routes with Go Rent before travelling.

We strongly recommend avoiding night driving, particularly outside towns. Wildlife, livestock, poor visibility and long remote stretches make night driving considerably more dangerous. Night driving in certain areas may also affect your insurance cover.

Contact Go Rent immediately and obtain a police report within 24 hours. A police report is required for accidents and theft and is necessary for an insurance claim to be considered. Do not arrange towing or major repairs without authorisation from Go Rent.

Contact Go Rent and let us know what has happened. Our vehicles are prepared for Namibia’s road conditions and include a spare tyre. If a tyre cannot be repaired, contact us before purchasing a replacement so that the correct specification can be arranged.

Yes. Go Rent vehicles are fitted with GPS tracking for vehicle location and speed monitoring. The system assists with safety, vehicle management and compliance with the rental conditions.

Yes. We can arrange transfers between Hosea Kutako International Airport and our Windhoek office. Whether the transfer is included or charged separately depends on your booking package, and this will be clearly indicated on your quotation.

Our Windhoek office is located at 6 Diehl Street, Southern Industrial Area. Other collection and drop-off locations can also be arranged, including selected destinations within Namibia and neighbouring countries. Additional one-way or delivery charges may apply.

Allow sufficient time for a proper vehicle handover. Our team will inspect the vehicle with you and explain the 4x4 system, camping equipment, rooftop tent, tyre equipment and important driving and safety procedures before you depart.

Absolutely. Our team has extensive experience with self-drive travel in Namibia and can advise on routes, driving times, road conditions, campsites and suitable 4x4 destinations. Send us your planned itinerary and we will gladly provide advice before your trip.